The value of a choice is measured in the future
Measuring the efficiency of a system is easy: just count the number of parts made at the end of the day or over a period of time.
Our commitment starts here: producing machines that are absolutely reliable.
It continues by offering new opportunities to get the most from the investment made: A hot line to remotely resolve malfunctions or concerns.
A knowledgeable customer support team is always available for assistance.
Training courses provide useful knowledge for operation and repairs.
Maintenance plans to prevent breakdowns and optimize system operating costs. This is our commitment, in fact, and over time.
Wherever you are you can find a local service center near you that is able to provide tailor-made services, with local, factory trained, staff.
You can connect your machines to our factory technicians for real-time diagnosis. With the remote assistance service you can quickly resolve machine faults. This minimizes downtime and saves the cost of a service call.
You have 24 hours a day, 7 day a week access to an exclusive customer portal on our website containing specialized technical information and services.
You can download manuals, software updates, manage your software licenses and view tutorials.
Improving the skills of your team is closely linked with increasing productivity.
With suitable training, operations are safer, downtime is prevented, and the operator's confidence is boosted letting them unleash all the potential of the system. Our training programs include introductory courses for beginners and customized courses for expert users and specific applications. We offer targeted, wide-ranging training programs at our facilities or on your shop floor with a factory trainer or e-learning sessions.
The courses are held at our facilities in simulated production environments using fully operational machines with the latest technologies: in this way, we can provide a training experience in a controlled environment where students can focus on learning without the distractions of daily production.
The BLM GROUP eLearning is the most flexible way to increase operator skills and enhance productivity. Specific video lessons provide information on system operation and programming followed by self-tests to determine the level of learning achieved. It is the ideal solution for managing training time because the courses can be accessed whenever and wherever you want.
We plan and organize periodic Webcasts to provide additional information on specific topics (CAD-CAM programming for example). An audio connection is established between trainer and trainee while course information is being viewed on line. Convenient, efficient, effective.
Slash downtime. Maximize system productivity. Plan maintenance according to your production requirements. Maintain the value of your system over time: these are the goals of our maintenance contracts.
You can choose from three maintenance plans, each of which guarantees a service visit on your timeframe. What is more, you can count on a clearly defined price, which includes labor and spare parts.
We collaborate with several financial institutions to provide alternative financing solutions. Choose the solution that best satisfies your needs.